PRIVACY POLICY
Nambiar Builders Private Limited (“Nambiar Builders,” “we,” “us,” or “our”), a company incorporated under the Companies Act, 1956, with its registered office at No. 60, 2nd Floor, PR Business Center, Above Croma, Kadubisanahalli, Marathahalli Outer Ring Road, Bangalore, Karnataka 560103, India, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Scope of This Policy
This Privacy Policy applies to all personal data collected by Nambiar Builders through our website (www.nambiarbuilders.com), mobile applications, offline interactions (e.g., site visits, inquiries, or events), and other services related to our real estate development projects, including luxury villas, apartments, gated communities, and commercial spaces. It applies to customers, prospective buyers, vendors, employees, and other individuals who interact with us.
2. Types of Information We Collect
We may collect the following types of information:
- Personal Information
- Identity Data: Name, date of birth, gender, marital status, nationality.
- Contact Data: Email address, phone number, permanent and / or correspondence address.
- Non-Personal Information
- Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and other analytics data.
- Preferences: Property preferences, budget, location interests, or amenities preferences shared during inquiries or site visits.
- Marketing Data: Responses to surveys, participation in promotional events, or subscription to newsletters.
- Information Collected Offline
- Data provided during site visits, property bookings, or events, such as feedback forms, inquiry forms, or KYC (Know Your Customer) documents.
- Documents submitted for property transactions, such as identity proofs, address proofs, or income details.
3. How We Collect Information
We collect information through:
- Website: Forms, cookies, web analytics tools, or subscription services.
- Direct Interactions: In-person inquiries, phone calls, emails, or meetings at our offices or project sites.
- Third Parties: Real estate agents, marketing partners, or service providers who share your data with your consent.
- Public Sources: Information available in public records or directories, where legally permissible.
4. Purpose of Collecting Information
We collect and process your personal data for the following purposes:
- To better understand your needs.
- To respond to inquiries about our projects, such as Nambiar Bellezea, Ellegenza, Millenia, or District 25 etc., or any other future projects developed by Nambiar Group.
- To process property bookings, sales, or lease agreements.
- To provide personalized services, such as tailored property recommendations or financing options.
- To comply with legal obligations, including KYC requirements, tax regulations, or real estate regulations under the Real Estate (Regulation and Development) Act, 2016 (RERA).
- To send marketing communications, newsletters, or promotional offers (with your consent).
- To improve our website, services, products and customer experience through analytics and feedback.
- To manage vendor relationships, employee data, or other business operations.
5. Legal Basis for Processing
We process your personal data based on:
- Consent: Where you have explicitly agreed to provide your data (e.g., for marketing or inquiry forms).
- Contractual Necessity: To complete the transactions, fulfill agreements, such as property sales or service contracts.
- Legal Obligation: To comply with Indian laws, including RERA, tax laws, or anti-money laundering regulations.
- Legitimate Interest: For business purposes, such as improving services or preventing fraud, provided it does not override your rights.
6. Disclosure of Your Information
We may share your personal data with:
- Internal Teams: Sales, marketing, finance, legal or any other concerned departments within Nambiar Builders.
- Third-Party Service Providers: Banks, payment processors, legal advisors, auditors, or marketing agencies, subject to confidentiality agreements.
- Government Authorities: As required by law, such as for tax compliance, RERA filings, or legal proceedings.
- Business Partners: Real estate agents, architects, or contractors involved in our projects, with your consent where required.
We do not sell, rent or distribute your personal data to third parties. We might do so if the law mandates us.
7. Data Security
We implement reasonable security practices and procedures as mandated under the IT Rules, 2011, and the DPDP Act, 2023, to protect your personal data from unauthorized access, disclosure, or loss. These include:
- Encryption of sensitive data during transmission and storage.
- Access controls and authentication mechanisms.
- Regular security audits and vulnerability assessments.
- Employee training on data protection.
Despite our efforts, no system is completely secure. In the event of a data breach, we will notify affected individuals and authorities as required under applicable laws.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Inquiry data may be retained for up to 3 years unless you request deletion.
- Transaction-related data (e.g., property agreements) may be retained for 7 years or as per tax and RERA requirements.
- Marketing data will be retained until you unsubscribe or withdraw consent.
9. Your Rights
Under the DPDP Act, 2023, and other applicable laws, you have the following rights:
- Right to Access: Request details of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to legal obligations.
- Right to Withdraw Consent: Opt out of marketing communications or data processing where consent is the basis.
- Right to Data Portability: Request transfer of your data to another entity, where technically feasible.
- Right to Grievance Redressal: Contact our Data Protection Officer for complaints or concerns.
To exercise these rights, please contact us at:
- Email: info@nambiarbuilders.com
- Phone: 080-66696000
- Address: No. 60, 2nd Floor, PR Business Center, Above Croma, Kadubisanahalli, Marathahalli Outer Ring Road, Bangalore, Karnataka 560103, India
10. International Data Transfers
Nambiar Builders primarily operates in India, and your data is stored on servers located in India. If your data is transferred outside India (e.g., for cloud storage or third-party services), we ensure compliance with Indian data protection laws and implement safeguards such as standard contractual clauses or consent.
11. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings. For details, refer to our Cookie Policy on www.nambiarbuilders.com.
12. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways or partner sites). We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your data.
13. Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us to have it deleted.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date. We encourage you to review this policy periodically.
15. Grievance Redressal
If you have concerns about our data practices, please reach us at:
- Email: info@nambiarbuilders.com
- Phone: 080-66696000
If your concern is not resolved, you may approach the appropriate authority under the DPDP Act, 2023, or other applicable laws.
16. Contact Us
For any questions about this Privacy Policy or our data practices, please contact:
- Nambiar Builders Private Limited
- Address: No. 60, 2nd Floor, PR Business Center, Above Croma, Kadubisanahalli, Marathahalli Outer Ring Road, Bangalore, Karnataka 560103, India
- Email: info@nambiarbuilders.com
- Phone: 080-66696000
- Website: www.nambiarbuilders.com
By engaging with Nambiar Builders, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.